Contact SnTHostings
Get in Touch
Our highly trained support team is here to help you with any questions, technical issues, or sales inquiries. Average response time: 30 minutes.
Submit a Support Ticket
For technical support, billing inquiries, or general questions. Fastest response time. Best way to Contact SnTHostings
Open Ticket βLive Chat Support
Chat with our support team for immediate assistance with pre-sales questions or to buy rdp or buy seedbox.
Start Live Chat βπ€ What Can We Help You With?
Technical Support
- Server configuration help
- Software installation assistance
- Troubleshooting issues
- Performance optimization
- Security concerns
Billing & Payments
- Invoice questions
- Payment method issues
- Refund requests
- Upgrade/downgrade plans
- Custom pricing
Pre-Sales Questions
- Which plan is right for me?
- Feature comparisons
- Custom configurations
- Volume discounts
- Enterprise solutions
Report Issues
- Server downtime
- Network problems
- Security incidents
- Abuse reports
- Service disruptions
β° Support Hours & Response Times
24/7/365 Availability
Our support team never sleeps. We’re available around the clock, every day of the year β including holidays, weekends, and late nights.
30-Minute Average Response
We pride ourselves on our fast response times. Most tickets are answered within 30 minutes, often much faster during peak hours.
Real Humans, Not Bots
Every ticket is handled by a real person with real expertise. No automated responses, no chatbots β just genuine human help.
π Self-Service Resources
Looking for quick answers? Check out our knowledge base and documentation.
Knowledge Base
Comprehensive guides, tutorials, and documentation for all our services.
Browse KB βVideo Tutorials
Step-by-step video guides to help you get started and make the most of your server.
Watch Tutorials βAPI Documentation
Developer resources for integrating with our services programmatically.
API Docs βπ Send Us a Message
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π’ Business Information
π Headquarters
SnTHostings
Global Operations
Multiple data center locations worldwide
π§ Email
General: support@snthostings.com
Sales: sales@snthostings.com
Abuse: abuse@snthostings.com
π Data Centers
πΊπΈ United States
π«π· France
π³π± Netherlands
Ready to Get Started?
Don’t wait β experience the SnTHostings difference today! Contact SnTHostings